Wilbur's Wildlife Booking Form - Birthday Parties

Please fill out the details below to allow us to make your booking with Wilbur's Wildlife a success. Please reach out to us if you have any questions on 0497 896 602 or by email at hello@wilburswildlife.com.au

Booking Policies 

Weather Policy

 

Animal comfort comes first! To keep our furry friends happy and healthy, we won't have outdoor presentations when the Adelaide Bureau of Meteorology forecast hits 32°C or above. Indoor shows with air conditioning will still be on! If the temperature soars past 38°C, we'll need to cancel all presentations. We will let you know a week in advance and reschedule with you. Extreme weather like thunder or hail may also cause last-minute show cancellations or postponements for the safety of our animals and presenters.

 

Cancellation and Payments Policy

  

Wilbur’s Wildlife understand that in some cases circumstances arise which mean it is not possible for a presentation to occur on the booked date. In this case we are happy to work with you on moving the presentation to another suitable date at no added cost.

Full payment is required before the presentation. If payment is not received prior we may cancel or postpone the presentation. In some circumstances we may request a 14-day payment term to suit organisational pay cycles. Longer payment terms may be agreed upon request. We offer payment by cash, bank transfer or card. An invoice will be issued through MYOB 7 days before the presentation.

Any booking cancelled by the client within the week of the presentation will be invoiced 50% of the cost. If cancelled within 24 hours of the presentation start time the full cost will still be payable.